bo88 Privacy Policy

Quick Summary

Get a quick overview of the key points of this policy. Read the full sections below for more details.

1. Introduction & Overview

bo88 is a safe and reliable online gaming platform operating for Bangladeshi users. We always treat our users' privacy as a top priority. This privacy policy ("Policy") explains how bo88 collects, uses, discloses, and protects information about you when you use our website and services.

This policy applies to everyone who uses the bo88 website — whether they are registered members or unregistered visitors. By using our services, you are considered to have given your consent to the terms of this policy.

2. What Information We Collect

bo88 only collects information that is necessary to provide our services properly. The categories of information collected are described below:

2.1 Information You Provide Directly

When you create an account or use our services, you may voluntarily provide the following information:

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — only those 21 and above may register)
• Payment information — such as bKash, Nagad, Rocket, or Upay account numbers
• Document information required for identity verification

2.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Pages visited, timestamps, and time spent
• Referral URL (the website you came from)
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

A secure record of your financial activity is maintained, including deposit and withdrawal history, betting history, and bonus transaction details. This information is used to ensure financial security and to detect fraudulent activity.

3. How Your Information Is Used

bo88 uses the collected information for the following purposes:

3.1 Service Delivery and Improvement

• Creating and managing your account
• Processing transactions and confirming payments via bKash, Nagad, Rocket, and Upay
• Providing betting and gaming services
• Delivering customer service and support
• Improving platform performance

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activity
• Verifying age (services are for those 21 and above only)
• Ensuring account security
• Maintaining responsible gaming policies

3.3 Communication

• Sending important account-related notifications
• Assisting with technical issue resolution
• Informing you about promotional offers, subject to your consent

4. Information Disclosure and Sharing

bo88 generally does not share your personal information with third parties. However, limited information may be disclosed in the specific circumstances below:

4.1 Service Providers

Minimal necessary information may be shared with trusted third-party partners to provide specific services such as payment processing, technical infrastructure, and fraud detection. These partners are contractually bound to uphold bo88's privacy standards.

4.2 Legal Obligations

If bo88 is required to disclose information in response to a valid legal order, court order, or legitimate request from a government authority, it will do so. In such cases, we will disclose only the minimum necessary information.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, the new authority will also be bound to comply with this privacy policy.

4.4 With Your Consent

For any purpose other than those mentioned above, we will obtain your explicit consent before sharing your information with a third party.

5. Cookies and Tracking Technologies

bo88's website uses cookies and similar technologies. Cookies are small text files stored on your device that help us remember your preferences and usage patterns.

5.1 Types and Purposes of Cookies

• Essential cookies: Required for the core functionality of the website, such as maintaining login sessions.
• Performance cookies: Used to analyze how the website is being used and to improve our services.
• Preference cookies: Used to remember your language and settings.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. However, please note that disabling certain essential cookies may cause some website features to not work properly.

6. Data Security Measures

bo88 applies industry-standard security measures to protect your personal information. The key components of our security framework are as follows:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured through SSL encryption.
• Secure Data Storage: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized personnel have access to your information, and they are granted access only to the minimum data required for their work.
• Regular Security Reviews: The security of our systems is regularly assessed and updated.
• Fraud Detection: Systems are in place to automatically detect and prevent suspicious activity.

Please keep in mind that no method of transmitting information over the internet is 100% secure. We strive to ensure the highest level of protection, but no system is completely impenetrable, so we cannot guarantee absolute security.

7. Data Retention Period

How long bo88 retains your information depends on the type of information and the reason it was collected.

7.1 Account Information

Core account information is retained for as long as your account is active and for a defined period after account closure to meet legal obligations.

7.2 Transaction Records

Financial transaction records are retained for the period required by financial regulations.

7.3 Cookies and Session Data

Session cookies are deleted when you close your browser. Persistent cookies remain stored until their set expiry date or are removed earlier if you delete them.

7.4 Data Deletion

After legal obligations have been met and upon your request, we will take steps to securely delete or anonymize your personal information.

8. Your Rights and Controls

You have certain important rights regarding your personal information. bo88 respects these rights and makes it easy to exercise them.

8.1 Right to Access and Correction

You can request to view what information bo88 holds about you at any time. If any information is incorrect or incomplete, you can request that it be corrected.

8.2 Right to Deletion

In certain circumstances, you can request that your personal information be deleted. However, please note that if there are legal obligations or legitimate business requirements, not all information may be deleted immediately.

8.3 Right to Restrict Processing

In some cases, you can object to or restrict the processing of your information, particularly when it is used for marketing purposes.

8.4 Right to Portability

You can request to receive your information in a structured, commonly used format.

8.5 Exercise Your Rights

To exercise any of the above rights, email us at [email protected]. We will process your request accordingly.

9. Protection of Minors

bo88's services are for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of account creation.

If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the associated account.

10. Third-Party Links and Services

The bo88 website may occasionally contain links to third-party websites. These external sites have their own privacy policies, and bo88 is not responsible for the protection of your information on those sites.

Payment services such as bKash, Nagad, Rocket, and Upay have their own privacy policies. When transacting through these services, those organizations' policies will also apply to you.

11. Changes to the Policy

bo88 reserves the right to update this privacy policy at any time. If any changes are made:

• The updated policy will be published on this page
• Registered users will be notified by email for important changes
• Continuing to use our services after the changes will be considered as your consent to the updated policy

We recommend that you review this policy regularly so you can always stay informed about the protection of your information.

12. Contact Us

If you have any questions, comments, or requests regarding this privacy policy, you can contact us:

For any privacy-related matter, we will get back to you as soon as possible and process your request accordingly.