bo88 Terms & Conditions

General Terms

By accessing the bo88 platform or using any of its services, you fully agree to these terms and conditions. These terms form a legally binding agreement between bo88 and the user. If you do not agree with any part of these terms, please stop using this platform.

bo88 reserves the right to change or update these terms at any time. Continuing to use the platform after updated terms are published means you automatically accept the new terms. We recommend visiting this page regularly.

1.1 Definitions

• "Platform" refers to the bo88 website, application, and all associated services.
• "User" or "Member" refers to any person who has created or intends to create an account on bo88.
• "Bonus" refers to any promotional credit or reward granted by bo88.
• "Wagering Requirement" refers to the minimum total amount that must be wagered before bonus funds can be withdrawn.

Account Registration & Eligibility

To create an account on bo88, you must meet the following conditions. All information provided at the time of registration must be completely truthful, accurate, and up to date. Providing false or misleading information may result in account termination.

2.1 Age Requirement

2.2 Account Creation Rules

• Each person may create only one account. Creating multiple accounts will result in all accounts and associated bonuses being cancelled.
• The name, address, and national ID information provided in the account must be accurate.
• Only one account may be operated per household or per device.
• Creating or operating an account on behalf of another person is prohibited.
• The payment method (bKash, Nagad, Rocket, or Upay) provided at registration must be registered in the account holder's own name.

2.3 Account Verification

bo88 may request additional documents to verify a user's identity at any time. bo88 reserves the right to hold withdrawals until verification is complete.

Deposit & Withdrawal Policy

Financial transactions on bo88 are simple, fast, and secure. All deposits and withdrawals must be made through bo88-approved payment methods. For security reasons, transactions using third-party accounts are strictly prohibited.

3.1 Deposit Rules

• Deposits must be sent only from the user's own bKash, Nagad, Rocket, or Upay account.
• After a successful deposit, the balance is typically updated instantly.
• If a transaction is delayed, please contact support via live chat.

3.2 Withdrawal Rules

• Account verification must be completed before a withdrawal request can be made.
• Withdrawals will only be processed to the same payment method used for the most recent deposit.
• Funds linked to a bonus cannot be withdrawn until the wagering requirement for that bonus has been met.
• bo88 reserves the right to request additional verification for unusual withdrawal requests.

Bonus & Promotion Terms

bo88 offers attractive bonuses and promotional offers to its members. Each bonus has specific terms and conditions that must be followed. Accepting a bonus means you agree to these terms.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. Bonus calculation examples:

• Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000
• Deposit ৳12,000 → Bonus ৳10,000 (maximum limit) → Total balance ৳22,000

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount. It is calculated on the bonus amount only, not on the combined total of deposit and bonus.

4.3 General Bonus Terms

• Each promotion applies only once per account.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be fulfilled first.
• bo88 reserves the right to modify or cancel any bonus offer at any time.
• If fraud or misuse is found, the bonus and any related winnings will be cancelled.
• In any bonus-related dispute, bo88's decision is final.

VIP Program Terms

bo88's VIP program has three tiers — Bronze, Silver, and Gold. Users can move up to higher tiers through regular play and enjoy greater benefits.

• Regular activity and engagement are considered when determining VIP tier.
• VIP tier may be adjusted in cases of prolonged inactivity.
• Cashback is generally credited to the account at a set time each week.

Gaming & Betting Rules

The following rules apply to all games and betting markets operated on bo88. Users are required to follow these rules at all times.

6.1 General Gaming Rules

• All game outcomes are determined by a certified Random Number Generator (RNG), which ensures fair play.
• If a game is interrupted due to a technical error, bo88 reserves the right to void that round and return the wagered amount.
• In the event of a dispute over a game result, bo88's server logs will be considered the final evidence.
• Winnings obtained from a software bug or glitch will not be considered valid.

6.2 Sports Betting Rules

• Betting odds are finalised before an event begins; subsequent changes do not apply.
• If an event is cancelled, the wagered amount for that bet will be refunded.
• Betting based on match-fixing or insider information is strictly prohibited.

6.3 Prohibited Activities

• Operating multiple accounts with the intent to abuse bonuses.
• Using any automated bot or software to place bets.
• Colluding with other users to take advantage of promotions or bonuses.
• Intentionally exploiting technical errors or glitches on the platform.
• Money laundering or any illegal financial activity.

Privacy & Security

bo88 places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data and transactions secure.

7.1 Data Protection

• Your personal information is not sold or transferred to third parties.
• Information may be provided to authorities upon request where there is a legal obligation to do so.
• The full data privacy policy can be found on our Privacy Policy page.

7.2 Account Security

• Keep your login credentials (username and password) completely confidential.
• Use a strong password and change it regularly.
• If you suspect unauthorised access, notify support immediately.
• bo88 is not responsible for unauthorised access to an account resulting from a user's own negligence.

Responsible Gaming

bo88 takes responsible gaming seriously. We believe gaming is a form of entertainment — not a source of income. All users are encouraged to play within their limits.

8.1 Protective Measures

• Users may set a deposit limit if they wish.
• Users are able to voluntarily exclude themselves temporarily or permanently (self-exclusion).
• If signs of problematic behaviour are observed, bo88 reserves the right to restrict or close the account.

For more details, please visit our Responsible Gaming page.

Account Suspension & Closure

bo88 reserves the right to suspend or permanently close any account without prior notice in the following circumstances.

9.1 Grounds for Suspension

• Violation of any clause of the terms and conditions.
• Provision of false or misleading information.
• Evidence of bonus abuse or fraud.
• Prolonged inactivity (generally more than 12 consecutive months).
• Suspicious activities related to money laundering.

9.2 Account Closure Procedure

If you wish to close your account on your own, email [email protected] or contact us via live chat. It is recommended that you withdraw any available balance before closing your account.

Limitation of Liability

bo88 makes every effort to operate a safe and reliable gaming platform. However, bo88's liability is limited in the following cases:

• Loss caused by internet disconnection or a fault in the user's device.
• Service disruption due to force majeure events — such as natural disasters, cyberattacks, or government directives.
• Account information being compromised due to the user's own negligence.
• Technical issues caused by third-party game or software providers.

Dispute Resolution

For resolving any dispute or complaint between bo88 and a user, the following steps will be followed.

1. Step One: Contact the support team via live chat or email and describe the matter in detail.
2. Step Two: The support team will review the matter and gather the relevant information and evidence.
3. Step Three: The senior management team will consider the matter and communicate a final decision.
4. Final Decision: The final decision of bo88 will be considered binding.

All complaints are accepted in Bengali or English. The support team is active 24 hours a day, 7 days a week.

Miscellaneous Provisions

12.1 Entire Agreement

These terms and conditions constitute the entire agreement between bo88 and the user. Any prior oral or written understanding is considered void under these terms and conditions.

12.2 Severability

If any clause of these terms and conditions is found to be unenforceable or invalid, all remaining clauses will remain in full force.

12.3 Language

The original version of these terms and conditions is written in Bengali. In the event of any conflict with a translated version, the Bengali version will be considered authoritative.

12.4 Contact

For any questions or feedback regarding these terms and conditions, please contact our support team. We provide assistance in both Bengali and English.

• Live Chat: Active 24/7
• Email: [email protected]